Phone Interviews Are Still Interviews: How to Prepare for That Unexpected Call

You applied to a job, forgot about it, and now your phone is ringing - it’s a recruiter asking if you have a few minutes to chat.

Cue: sweaty palms and a frantic mental scramble.😰

Has this happened to you?

If you’ve ever been caught off guard by an impromptu phone interview, you’re not alone. While they feel informal, phone interviews are a real part of the hiring process - and they can absolutely make or break your chances of getting to the next round.

Let’s break down how to stay prepared before that phone rings, so you’re not left saying, “Wait - what job was this again?”

Why Phone Interviews Matter More Than You Think

A lot of new nurses assume that phone calls are just quick screenings. But the truth is, recruiters are evaluating:

✅Your communication skills
✅Your enthusiasm and clarity
✅Whether you’re a strong enough fit to bring in for a formal interview

Translation: It’s not just a chat. It’s your first impression.

What to Do Before You Start Applying (Yes - Before!)

1. Keep a running list of the jobs you applied to.
Include the hospital name, department, and job title. You can even note what drew you to the role.

2. Prepare your introduction.
You’ll almost always be asked something like, “Can you tell me a little about yourself?”
This is your chance to show them who you are in a nutshell - without rambling.

👋🏻(Psst: need a little help? Grab my free guide to help you plan out your intro beforehand)

3. Review your resume and know your story.

You should be able to speak to your clinicals, certifications, and career goals without reading off
a script.

How to Handle a Surprise Call Like a Pro

If you get a call when you’re not in the right headspace (or location), it’s OK to ask to reschedule. Try something like:

“Hi! Thank you so much for calling—I’d love to speak more, but I’m not in a quiet place at the moment. Could we set up a quick time later today or tomorrow?”

If you do take the call right away, keep these tips in mind:
✅Smile while you talk - yes, even if no one can see you. It makes your voice more
energetic and engaging.
✅Avoid multitasking. Focus fully on the call.
✅Take notes if needed, especially if they mention next steps or unit details.

Questions You Might Get on the Spot
✨“Tell me about yourself.”
✨“Why did you apply to this position?”
✨“What areas are you most interested in?”
✨“Are you available to start on ___?”
✨“Have you applied to any other roles within our hospital?”

Want help preparing for these? Grab my free Ultimate RN Job Application Blueprint to make sure you’re ready for anything.

You don’t need to be perfect - but you do need to be prepared. Treat every phone call like a first interview, and you’ll stand out as someone who takes initiative, communicates clearly, and
knows their stuff.👍🏻